The Subaru S.U.R. 360 program is available FREE OF CHARGE for the first three years after purchasing a new Subaru vehicle with a Subaru Protection Plan, or when acquiring a certified pre-owned Subaru vehicle.

Whether you are the driver or someone else is driving your vehicle, with your Subaru S.U.R. 360 membership card, you can receive roadside assistance in case of an emergency. To do so, dial the toll-free number (Canada 1-800-263-8802 ) listed on your Subaru S.U.R. 360 membership card, at any time of the day or night.

In addition to the roadside assistance services available to you and anyone driving your Subaru vehicle with your Subaru S.U.R. 360 membership card, many other exclusive benefits are reserved for Subaru vehicle owners.

Our Support Services

Fuel Delivery

If your vehicle runs out of fuel, up to 10 liters can be delivered (where available). You will need to pay for the fuel at the current rate.

Door Unlocking

If you have left your keys inside the vehicle, a technician will attempt to unlock it. You may need to sign a waiver form.

Battery Jump Start

If your vehicle's battery is dead, a technician will try to recharge it or start the vehicle by other available means.

Winching

If your vehicle is stuck, a technician will free it if access is possible via normal roads. This service is limited to one service vehicle and one operator.

Towing Service

If, after all attempts, your vehicle cannot be safely used, a towing service will be provided to:

• The nearest authorized Subaru dealer within a 360 km radius
• Or the nearest CAA contractor or CAA approved service center

Flat Tire Change

If a tire on your vehicle is flat, a technician will install the spare wheel, provided it is inflated and usable.

Additional Benefits

Reward for Reporting Theft or Hit-and-Run

A reward of $500 (CAD) is offered to any member of the Subaru S.U.R. 360 program providing information leading to the arrest and conviction of:

•Anyone stealing another member's vehicle, boat, or snowmobile
•Anyone guilty of a hit-and-run causing injuries

Surety Certificate

In case of arrest for certain traffic offenses, if you are driving in a U.S. state that accepts surety certificates, you are protected from any immediate payment up to $5,000 (CAD).

Certain exclusions apply to specific offenses or violations.